Published: June 2019


Welcome to the Privacy Notice Future Energy Solutions UK Group (“FES”).

FES respects your privacy and is committed to protecting your personal data. This Privacy Notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

We have drafted this Privacy Notice (also referred to as the “Notice”) in an easy and comprehensible way in order to help you understand who we are, what personal data we collect about you, why we collect it, and what we do with it. Keep in mind that personal data means any information or set of information from which we are able, directly or indirectly, to personally identify you, in particular by reference to an identifier, e.g. name and surname, email address, phone number, etc.

This website is not intended for children and we do not knowingly collect personal data relating to children.

Please keep in mind that, since FES operates globally, this Notice may be replaced or supplemented in order to fulfil the demands of local requirements, as well as in order to provide you with additional information on how we process your personal data through specific FES’ products, services, systems or applications.

We strongly encourage you to take some time to read this Notice in full.


This Notice covers how we collect and use your data, including when you:

or otherwise interact with us in your capacity as business customer, partner, direct or indirect supplier, contractor or other person with a business relationship with us. 


Future Energy Solutions is an innovative global green technology group of companies that provide funded and capital purchase lighting solutions for large scale commercial and industrial businesses. FES is the UK group of companies within that broader group.

When this Notice mentions “we” “us,” or “FES,” it refers to the whichever of the companies in the UK group which is controller of your data under this Notice, namely the FES company with which you had, have or will have a business relationship or that otherwise decides which of your data are collected and how they are used. Without limitation, this includes FES LIGHTING UK LIMITED (Registration number 08434985 -10 Gloucester Place, Portman Square, London W1U 8EZ, United Kingdom) and all of such entity’s affiliates including those subsidiary companies in which FES LIGHTING UK LIMITED has control, either through direct or indirect ownership. You may obtain a list of companies in the UK group by contacting FES’ privacy team (you will find the contact details in the below section “what are your choices?”).



Depending on who you are (e.g. customer, supplier, business partner, etc.) and how you interact with us (e.g. online, offline, over the phone, etc.), we may process different data about you. We may collect your data, for example, when you visit or use our customer-directed websites, applications or social media channels, purchase and use our products, services, systems or applications, provide to us your goods or services, contact our customer support, join our business events, participate to our surveys or otherwise interact with us.

Not all the information we collect may be deemed as personal data. Personal data, under Article 4 of the GDPR, means “any information relating to an identified or identifiable natural person (‘data subject’)In addition, “an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”. Personal data under the GDPR relate only to a natural person and do not include data relating to companies, public authorities or information about a deceased person.

Below you will find an overview of the categories of data that we may collect (which may or may not constitute personal data).

For example, data you provide to us directly includes:

Categories of data

Examples of types of date

Personal identification data.

Name, surname, title, date of birth.

Contact information data.

Email, phone number, address, country.

Images and/or videos from which you may be identified.

Pictures uploaded and/or attached to emails or otherwise provided to us.

Financial data.

Credit card data, bank account data.

Any other information that you decide voluntarily share with FES or its affiliates.

Feedback, opinions, reviews, comments, uploaded files, interests, information provided for our due diligence.


Additionally, if you visit our premises, for security reasons we might also record your data through video or other electronic, digital or wireless surveillance system or device (e.g. CCTV).

Separately, when you visit or use our websites or applications or otherwise interact with us through our digital channels, in addition to the information you provide to us directly, we may collect information sent to us by your computer, mobile phone or other access device.

For example, data we may collect automatically includes:

Categories of data

Examples of types of date

Device information.

Hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version, and settings of the device you use to access the services.

Location information.

Your actual location (derived from your IP address or other location-based technologies), that may be collected when you enable location-based products or features such as through our apps.

Other information about your use of our digital channels or products.

Apps you use or websites you visit, links you click within our advertising e-mails, motion sensors data.



Special Categories of Personal Data

FES does not actively seek to collect any ‘special categories of personal data about you, defined in the GDPR as data regarding ‘race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data’). Nor does FES collect any information about criminal convictions and offences. If FES for any reason does collect or receive any personal data that falls within such special categories’ of personal data, or any information relating to your criminal convictions and offences, we will comply with the legal obligations of GDPR relating to such data and ensure we delete any personal data which we do not have a legal reason to process under an applicable exclusion under Article 9 (in the case of special categories of personal data) or under Article 6 (in the case of criminal convictions or offences).


We may use your data for different a range of reasons, all of which will be legitimate business purposes. Below you will find an overview of the purposes for which we may process your data:



Assessment and (re)screening of (potential) Customers, Suppliers and/or Business Partners.

Conducting due diligence.

Conclusion and execution of agreements.

Sales, billing, shipment of products or services, registration to mobile applications or websites, warranty, services communications, account management.

Providing support (upon your request).

Providing support via communication channels, such as customer support.

Security and protection of our interests/assets.

Deploying and maintaining technical and organizational security measures, conducting assessments to verify conflicts of interests.

Compliance with legal obligations.

Disclosing data to government institutions or supervisory authorities as applicable in all countries in which we operate, such as tax and national insurance deductions, recordkeeping and reporting obligations, conducting compliance audits, compliance with government inspections and other public authorities, responding to legal process, pursuing legal rights and remedies, and managing any internal complaints or claims.

Defence of legal claims.

Establishments, exercise or defence of legal claims to which we are or may be subject.

Product development.

To improve the services, products and communications we provide.


Where we are obliged to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.


In order to be able to process your personal data, we may rely on different legal bases, including:

  1. your consent (only when legally required or permitted). If we rely on your consent as a legal basis for processing your data, you may withdraw your consent at any time;
  2. the necessity to establish a contractual relationship with you and to perform our obligations under a contract;
  3. the necessity for us to comply with legal obligations and to establish, exercise, or defend FES from legal claims;
  4. the necessity to pursue our legitimate interests, including:
  1. the necessity to respond to your requests;
  2. the necessity to protect the vital interests of any person; and
  3. any other legal basis permitted by local laws.



We do not share any of your personal data except in the limited cases described here.

If it is necessary for the fulfilment of the purposes described in this Notice, we may disclose your data to the following entities:

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards approved by the GDPR are implemented:


We keep your personal data for the period necessary to fulfil the purposes for which it has been collected (for details on these purposes, see above section “How do we use your data?).

Please keep in mind that in certain cases a longer retention period may be required or permitted by law. The criteria used to determine our retention periods include:


We would like to remind you that it is your responsibility to ensure, to the best of your knowledge, that the personal data you provide us with, are accurate, complete and up-to-date. Furthermore, if you share with us personal data (including data that might not be considered as personal data for your processing purposes but might be deemed as personal data for our purpose of processing) of other people, it is your responsibility to collect such personal data in compliance with local legal requirements. For instance, you should inform such other people, whose personal data you provide to us, about the content of this Notice and obtain their consent (or any other lawful basis of processing that you may rely on under Article 6 of the GDPR).


We aim to provide you with access to your personal data

You can always contact our Privacy Office if you would like to:

The contact details of our Privacy Officer are:

We will do our best to address your request in time and free of charge, except where it would require a disproportionate effort. In certain cases, we may ask you to verify your identity before we can act on your request. If you are unsatisfied with the reply received, you may then refer your complaint to the relevant regulator in your jurisdiction.


For more information on how we use cookies and other technologies, please read our ‘Cookie Notice’ (which can be found on the FES Lighting’s website).


Version No.

Version Date